Earlier this month, I returned to Yellowstone, this time to work at the front desk of one of the hotels. Previously, I had worked in two separate delis in the Park, but this time, upper management was willing to give me a chance in a different department. I’ve never worked at the front desk of any hotel, so I was looking forward to getting training.
We got to Yellowstone and for four days we learned about checking people in and out, how to make reservations, and even how to book activities, like horseback rides. It was a lot to take in, but now that I’ve been doing it for two weeks, it seems to be getting a bit easier. There’s still the odd request and I have to get a manager or senior’s help, but at least I’m remembering the basics.
It is hard to get used to a new job sometimes, but I really hope I’m doing well. I just have to remember what our trainer said and I’m paraphrasing, “You will make mistakes and that’s okay. Everyone starts at the beginning.” Good advice. With this job, like with writing, I will make mistakes, tons of them, but that’s the only way to learn. I got the hang of writing enough to write and self publish Silver Rose, I can learn how to run a front desk in a hotel. All it takes is practice.